FAQ

Yes, once your order has shipped, you will receive a tracking number via email to monitor your shipment.

We’re sorry to hear that! Please:

  1. Take photos of the broken item and packaging.
  2. Contact our customer service at {email address} with your order number and photos.
  3. We’ll assist you with a replacement or refund.

Thank you for your understanding!

We work with several reliable cargo companies to ensure your orders are delivered safely and on time. The specific company may vary based on your location and shipping method selected at checkout.

If you have any specific questions about your shipment, feel free to contact us!

No, your invoice has not been included in the shipment. If you need a copy of your invoice, please contact us, and we will be happy to provide it!

Yes, we offer international shipping to select countries. Customs fees may apply.

If your order is delayed, please contact our customer service for assistance.

If your package is lost, please reach out to us, and we will help you resolve the issue.

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Your shipment is on the way, maybe you might want to buy these too.

You can get some products for free by accumulating points with every new order!